TERMS & CONDITIONS
Refund Policy
⚠️ Important Policies — Please Read Carefully
💵 Deposit Policy
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No Refund on Deposit:
All deposits are non-refundable under any circumstances.
(Even if you cancel more than 7 days before your event, the $56.50 deposit is retained.)
Cancellation Policy
Food Policy
🎉 Giggles Playland Cancellation Policy (Summary)
To Cancel:
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Call: 647-924-7529
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Email: gigglesplayland@gmail.com
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Include your confirmation number, full name, and date (as listed on your invoice or work order).
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Wait for a confirmation email from their admin team — that email is your official proof of cancellation.
⚠️ Cancellations by phone calls, voicemails, or text messages alone are not accepted.
💰 Fees & Deadlines:
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More than 7 days before your event:
You forfeit only your deposit fee ($56.50). -
Within 7 days of your event:
You owe the full remaining balance. -
On the day of the party or if no one attends:
You’ll be charged a $75 admin fee plus 100% of the remaining balance.
→ No exceptions.
⚠️ Food & Beverage Policy
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🥜 Peanut-Free Facility:
Giggles Playland is a strictly peanut-free environment.
All food, snacks, and drinks brought into the facility must be completely peanut-free to ensure the safety of all guests. -
🚫 No Alcohol:
Alcoholic beverages are not permitted anywhere on the premises.